Terms for business owners
These terms apply when you claim and manage your business’s page on chamsocthucung.vn. Last updated: 11 November 2026.
This page is an English translation for convenience. The Vietnamese version is the official one: if the two differ, the Vietnamese version prevails.
Who can claim a page
The owner, the manager, or a member of staff the owner has asked to keep the details up to date. You sign in with your email address; each time you sign in, we send a 6-digit code to that address.
Verification
- When you claim a page, you get a verification code in the form CSTC-1234.
- We verify you through the phone number currently shown on the business’s page: we call or message that number on Zalo and ask for the code, or you send the code from that number’s Zalo account to Chăm Sóc Thú Cưng’s Zalo. We never ask for ID documents or a business licence.
- Chăm Sóc Thú Cưng reviews every claim. Verification shows that you have access to the business’s phone number; it does not confirm legal ownership.
- Each business has only one verified manager. If several people claim the same business, we contact them to sort it out and may lock the management page until it is resolved.
Editing details and photos
- You can suggest changes to the name, business type, address, phone number, Zalo, opening hours, services, description, price list and photos.
- Chăm Sóc Thú Cưng reviews every change before it goes live. Approved changes appear with the next evening update (Monday to Friday).
- We may reword things for clarity, turn a change down, or remove published content: information that doesn’t match other sources, promotional or exaggerated wording, links, photos that aren’t real photos of the business, or unlawful content.
- The description and price list are shown with the line “Do cơ sở gửi” (Provided by the business) and the month they were sent. Location data is removed from photos before they are published.
- We keep a history of changes and can restore the previous version if a change is wrong or misused.
What you agree to
- The information you send is accurate and belongs to the business you manage.
- Your photos were taken by you or the business, or you have the right to use them, and they don’t infringe anyone else’s rights.
- You won’t pretend to be another business, send false information about competitors, or share your account with anyone outside the business.
You allow Chăm Sóc Thú Cưng to display, crop and resize the photos and content you send, on your business’s page and when promoting that page, until the content is removed.
Numbers on your management page
The numbers of people who open your page or tap call, Zalo or directions are estimates from analytics tools. They are not numbers of customers or of calls that got through.
List order and paid services
- Claiming your page does not change your business’s position in the list.
- Extra services added later (more photos, promotions, bookings, a “Đối tác” (Partner) spot…) will have their own terms and price list; you only use them if you sign up for them yourself. Paid placements are always labelled “Quảng cáo” (Advertisement) and kept separate from the list.
Deleting your account and termination
- You can delete your account yourself at any time under “My business → Account”, or email us. Any requests still waiting for review are cancelled.
- Your business’s page is public business information, so it stays in the directory after you delete your account. To change or remove the page, see the Content review process.
- We may lock accounts that break these terms.
Your data
What we store and why: Privacy policy. To see, correct or delete your data: Personal data requests.
Changes and governing law
When these terms change, we update this page and the “Last updated” date; we will tell you about important changes at the email address you sign in with. These terms are governed by the laws of Vietnam. The general Terms of use also apply.